Returns And Replacements
We do not provide a money-back guarantee.
ARLYN only accepts returns and replacements if the product is unopened. Once opened, we cannot accept any returns. However if the product was damaged in transit, please contact support@arlyn.us with your order number and a photograph of the damaged product. Someone from Customer Service will get back to you regarding a replacement.
To initiate a RETURN, you will need your order number. It can be found in your confirmation email sent to you at the time of purchase. Simply email or use the Contact Us form.
EXCHANGES
Unfortunately, we cannot provide exchanges at this time.
CONTACT US
For General Inquiries: info@arlyn.us
For Order Related Inquiries: support@arlyn.us
Our Customer Service team is available to respond to any questions, concerns, or feedback you may have. They are available to respond to your inquiries Mon-Fri 9 am- 5 pm EST and will do their best to respond within 24-48 hours.
ARLYN only accepts returns and replacements if the product is unopened. Once opened, we cannot accept any returns. However if the product was damaged in transit, please contact support@arlyn.us with your order number and a photograph of the damaged product. Someone from Customer Service will get back to you regarding a replacement.
To initiate a RETURN, you will need your order number. It can be found in your confirmation email sent to you at the time of purchase. Simply email or use the Contact Us form.
EXCHANGES
Unfortunately, we cannot provide exchanges at this time.
CONTACT US
For General Inquiries: info@arlyn.us
For Order Related Inquiries: support@arlyn.us
Our Customer Service team is available to respond to any questions, concerns, or feedback you may have. They are available to respond to your inquiries Mon-Fri 9 am- 5 pm EST and will do their best to respond within 24-48 hours.
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